It is possible that the issue lies with your smartphone and not the Messenger app. To reinstall, go to Google Play Store and search for Facebook Messenger. In order to delete the app, simply long-press the Messenger app in the app drawer and select ‘Uninstall’. Once you delete Messenger from your phone, you will lose all app data unless you back it up. If everything else fails, you can try reinstalling Facebook Messenger. Once the cache is cleared, restart the app and check if the issue is resolved. From the following window, select ‘Clear Cache’. To clear Messenger’s cache simply go to Settings>Apps>Messenger and select ‘Storage and Cache’.

Clear app cacheĬlearing the app cache gets rid of any corrupt temporary files that may be keeping the app from functioning properly. In order to update Facebook Messenger, simply go to Google Play Store, search for Facebook Messenger and hit ‘Update’ on the app page. Newer updates also get rid of any bugs within the app, so it is always a good idea to keep your apps updated. The same thing applies to the Messenger app. If you don’t usually keep your apps updated, chances are they will stop being functional after a period of time. Update the Messenger appĪs new updates for an app roll out periodically, the older versions are slowly phased out. Restart the app to check if it crashes again. Go to Settings>Apps>Messenger and check the Permissions box to see if all the necessary permissions have been granted to the app. Failure to greenlight these permissions might cause it to crash. The Messenger app on your phone needs some essential permissions in order to work properly.

Cant open messenger